Pågående driftstörningar
Trelleborg
Ticket number: INC2169624
Location: Trelleborg
Description: Multiple customer affecting fault
Fault type: Fault correction
Occurred: 2023-09-24 02:26 CET/CEST
Estimated Time of Repair: 2023-09-26 16:11 CET/CEST
Status: Replacement parts ordered. Parts expected on-site tuesday
Next update: 2023-09-25 13:26 CET/CEST
Last update(s):
Kumla
Ticket number: INC2169593
Location: Kumla
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: 2023-09-23 14:53 CET/CEST
Estimated Time of Repair: To be announced
Status: Troubleshooting in progress
Next update: 2023-09-25 09:00 CET/CEST
Last update(s):
Enköping
Ticket number: INC2169460
Location: Enköping
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: 2023-09-22 14:34 CET/CEST
Estimated Time of Repair: To be announced
Status: Field technician ordered
Next update: 2023-09-25 08:00 CET/CEST
Last update(s):
2023-09-22 17:47 – Troubleshooting will be postponed to Monday due to issues with access to site. // Felsökning kommer att skjutas upp till Måndag på grund av problem med åtkomst till site.
2023-09-22 15:54 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-22 14:44 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Åtgärdade driftstörningar
Ystad
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169609
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Ystad
Occured: 2023-09-23 23:28 CET/CEST
Service(s) restored: 2023-09-24 01:40 CET/CEST
History:
2023-09-24 01:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Rönninge
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169580
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Rönninge
Occured: 2023-09-23 11:35 CET/CEST
Service(s) restored: 2023-09-23 18:15 CET/CEST
History:
2023-09-23 19:00 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-23 17:57 – Power supplier informs that ETR is postponed, they are still working on solving the issue. // Nätägaren meddelar att klartiden är framflyttad. arbete för att avhjälpa felet fortgår.
2023-09-23 14:17 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
Mora
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169428
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Mora
Occured: 2023-09-22 13:41 CET/CEST
Service(s) restored: 2023-09-22 20:31 CET/CEST
History:
2023-09-22 20:35 – All services are restored. // Alla tjänster är återställda
2023-09-22 16:53 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar.
2023-09-22 14:06 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-22 13:56 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Stockholm
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169405
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm
Occured: 2023-09-22 13:09 CET/CEST
Service(s) restored: 2023-09-22 14:37 CET/CEST
History:
2023-09-22 14:45 – All services are restored. // Alla tjänster är återställda
2023-09-22 13:49 – A field technician ordered to site for troubleshooting. ETA 2 hours. // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 2 timmar.
2023-09-22 13:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Åkersberga
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169391
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Åkersberga
Occured: 2023-09-22 13:00 CET/CEST
Service(s) restored: 2023-09-22 13:58 CET/CEST
History:
2023-09-22 13:29 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Österåker
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169285
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Österåker
Occured: 2023-09-22 09:57 CET/CEST
Service(s) restored: 2023-09-22 17:01 CET/CEST
History:
2023-09-22 20:25 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-22 16:59 – There is still an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är fortfarande ett pågående strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-22 10:28 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-22 10:28 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Uppsala, Flogsta
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169126
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala, Flogsta
Occured: 2023-09-22 01:47 CET/CEST
Service(s) restored: 2023-09-23 01:34 CET/CEST
History:
2023-09-23 01:34 – All services are restored. // Alla tjänster är återställda
2023-09-22 12:31 – This disturbance will be closed and replaced by INC2168987. // Denna störning har blivit ersatt av INC2168987.
2023-09-22 08:27 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-22 01:55 – Circuits down after fire in nearby node. Unable to continue troubleshooting due to no access nighttime. Troubleshooting continues in the morning. // Förbindelser nere efter brand i närliggande nod. Kan inte fortsätta felsökning på grund av inget tillträde nattetid. Felsökning fortsätter på morgonen.
Helsingborg
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169145
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Helsingborg
Occured: 2023-09-22 00:00 CET/CEST
Service(s) restored: 2023-09-22 09:04 CET/CEST
History:
2023-09-22 09:10 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-22 08:56 – Field technician has arrived at the site. Troubleshooting is ongoing. // Fälttekniker har anlänt till platsen. Felsökning pågår.
2023-09-22 07:46 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-22 02:57 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Uppsala Blodstensvägen
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2169066
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Uppsala Blodstensvägen
Occured: 2023-09-21 15:23 CET/CEST
Service(s) restored: 2023-09-21 21:38 CET/CEST
History:
2023-09-21 19:16 – This is an fiber fault related to our other incident in Uppsala – INC2168987. // Detta är ett fiberfel relaterat till vår andra incident i Uppsala – INC2168987.
2023-09-21 17:09 – Due to access issues to the site the troubleshooting will continue tomorrow. // På grund av åtkomstproblem till site så kommer felsökningen att fortsätta imorgon.
2023-09-21 16:13 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Uppsala
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168987
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala
Occured: 2023-09-21 14:19 CET/CEST
Service(s) restored: 2023-09-23 01:33 CET/CEST
History:
2023-09-23 01:32 – All services are restored. // Alla tjänster är återställda
2023-09-22 13:45 – Awaiting delivery of replacement equipment and parts. // Väntar på leverans av ersättningsutrustning och reservdelar.
2023-09-22 12:15 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2023-09-22 10:55 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
2023-09-22 09:08 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-21 16:51 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2023-09-21 14:46 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-21 14:25 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Åkersberga
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168958
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Åkersberga
Occured: 2023-09-21 13:27 CET/CEST
Service(s) restored: 2023-09-21 14:01 CET/CEST
History:
2023-09-21 15:06 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-21 13:34 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
Brunflo
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168944
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Brunflo
Occured: 2023-09-21 12:18 CET/CEST
Service(s) restored: 2023-09-21 14:57 CET/CEST
History:
2023-09-21 14:55 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2023-09-21 14:36 – Troubleshooting is ongoing. // Felsökning fortsätter.
2023-09-21 13:27 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Frösön
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168900
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Frösön
Occured: 2023-09-21 11:03 CET/CEST
Service(s) restored: 2023-09-21 12:43 CET/CEST
History:
2023-09-21 13:27 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-21 12:39 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-21 12:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Tidan
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168872
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Tidan
Occured: 2023-09-21 10:22 CET/CEST
Service(s) restored: 2023-09-21 17:50 CET/CEST
History:
2023-09-21 19:50 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-21 11:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Storvreta
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168832
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Storvreta
Occured: 2023-09-21 10:33 CET/CEST
Service(s) restored: 2023-09-21 11:39 CET/CEST
History:
2023-09-21 12:30 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-21 10:47 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-21 10:39 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Örebro
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168781
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro
Occured: 2023-09-21 09:12 CET/CEST
Service(s) restored: 2023-09-22 13:00 CET/CEST
History:
2023-09-22 13:19 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-22 08:36 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
2023-09-21 13:04 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-21 09:33 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Älmhult
Ticket number: INC2168758
Location: Älmhult
Description: Multiple customer affecting fault
Fault type: Power work
Occurred: 2023-09-21 09:03 CET/CEST
Estimated Time of Repair: 2023-09-21 14:30 CET/CEST
Status: Troubleshooting in progress
Next update: 2023-09-21 14:28 CET/CEST
Last update(s):
2023-09-21 13:28 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-21 09:14 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-21 09:13 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Staffanstorp
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168729
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Staffanstorp
Occured: 2023-09-21 08:04 CET/CEST
Service(s) restored: 2023-09-21 08:36 CET/CEST
History:
2023-09-21 11:02 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-21 08:32 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Skövde
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168707
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde
Occured: 2023-09-21 07:37 CET/CEST
Service(s) restored: 2023-09-21 09:35 CET/CEST
History:
2023-09-21 11:00 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-21 08:42 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-21 08:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Grödinge
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168704
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Grödinge
Occured: 2023-09-21 07:10 CET/CEST
Service(s) restored: 2023-09-21 09:37 CET/CEST
History:
2023-09-21 10:56 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-21 08:15 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-21 08:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Kungsbacka
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168598
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Kungsbacka
Occured: 2023-09-20 20:02 CET/CEST
Service(s) restored: 2023-09-20 21:31 CET/CEST
History:
2023-09-20 21:36 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-20 20:10 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet
Värnamo med omnejd
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168472
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Värnamo med omnejd
Occured: 2023-09-20 14:36 CET/CEST
Service(s) restored: 2023-09-20 14:37 CET/CEST
History:
2023-09-20 16:30 – All services are restored. // Alla tjänster är återställda
2023-09-20 15:40 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-20 14:55 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Bandhagen
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168439
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Bandhagen
Occured: 2023-09-20 14:10 CET/CEST
Service(s) restored: 2023-09-21 07:48 CET/CEST
History:
2023-09-21 07:48 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-20 17:56 – The estimated time of repair is pushed back because access to site is not possible until tomorrow. // Klartiden är framflyttad då tillgång till site inte är möjlig förrän imorgon..
2023-09-20 15:55 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-20 14:32 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Gävle
Ticket number: INC2168428
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Currently unknown
Occurred: 2023-09-20 13:50 CET/CEST
Estimated Time of Repair: To be announced
Status: Troubleshooting in progress
Next update: 2023-09-20 16:00 CET/CEST
Last update(s):
2023-09-20 14:10 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-20 13:59 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Åkersberga
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168409
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Åkersberga
Occured: 2023-09-20 12:55 CET/CEST
Service(s) restored: 2023-09-20 14:52 CET/CEST
History:
2023-09-20 15:51 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-20 13:45 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-20 13:07 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Inloggning via dialog.globalconnect.se
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168353
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Inloggning via dialog.globalconnect.se
Occured: 2023-09-20 11:00 CET/CEST
Service(s) restored: 2023-09-20 12:45 CET/CEST
History:
2023-09-20 12:59 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-20 11:13 – There are currently issues with logging in via dialog.globalconnect.se. Troubleshooting is ongoing. // Just nu går det inte att logga in via dialog.globalconnect.se. Felsökning pågår.
Eskilstuna
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168331
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna
Occured: 2023-09-20 10:11 CET/CEST
Service(s) restored: 2023-09-20 11:21 CET/CEST
History:
2023-09-20 10:49 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2023-09-20 10:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Södermalm
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168277
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Södermalm
Occured: 2023-09-20 08:38 CET/CEST
Service(s) restored: 2023-09-20 09:18 CET/CEST
History:
Kungsbacka
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168245
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsbacka
Occured: 2023-09-20 07:47 CET/CEST
Service(s) restored: 2023-09-20 14:37 CET/CEST
History:
2023-09-20 16:03 – Outage is resolved and services are restored after the cable fault was fixed by sub provider. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades av underleverantör.
2023-09-20 08:05 – Sub provider is performing emergency maintenance on site which is affecting our equipment. // Underleverantör utför ett akut arbete på site som påverkar vår utrustning.
2023-09-20 08:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Kumla
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2168236
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kumla
Occured: 2023-09-20 07:32 CET/CEST
Service(s) restored: 2023-09-20 09:34 CET/CEST
History:
2023-09-20 07:58 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.