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Driftinformation

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Information kring drift­störningar.

Privatkunder med aktiv tjänst i GlobalConnects öppna nät hänvisas till sin tjänsteleverantör för frågor och support.

Notera att vi skriver uppdateringarna på engelska då vi har ett flertal internationella kunder.

Pågående driftstörningar

Ticket number: INC2222061
Location: Arboga
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: 2024-02-21 08:05 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-21 10:28 CET/CEST

Last update(s):
2024-02-21 08:30 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2222052
Location: Upplands Väsby
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-02-21 07:58 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-21 10:30 CET/CEST

Last update(s):
2024-02-21 08:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2222023
Location: Södra Sverige
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-02-21 07:59 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-21 09:12 CET/CEST

Last update(s):
2024-02-21 08:12 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2222004
Location: Hallstavik
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-02-21 07:00 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-21 08:30 CET/CEST

Last update(s):
2024-02-21 07:12 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2221967
Location: Åre-Krokom
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: 2024-02-21 04:53 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-21 10:00 CET/CEST

Last update(s):
2024-02-21 07:43 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2024-02-21 05:31 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2024-02-21 05:07 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2221947
Location: Åre
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-02-20 19:51 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-21 09:22 CET/CEST

Last update(s):
2024-02-21 08:22 – Troubleshooting is ongoing. // Felsökning fortsätter.
2024-02-20 20:11 – Due to issue with access to site troubleshooting will be postponed until morning. // På grund av problem med åtkomst till site så kommer felsökningen att skjutas upp till morgonen.
2024-02-20 20:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Åtgärdade driftstörningar

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221960
Fault type: Power work
Description: Multiple customer affecting fault
Location: Haparanda

Occured: 2024-02-21 00:08 CET/CEST
Service(s) restored: 2024-02-21 01:43 CET/CEST

History:
2024-02-21 03:11 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-21 00:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221933
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Åkersberga

Occured: 2024-02-20 16:19 CET/CEST
Service(s) restored: 2024-02-20 18:08 CET/CEST

History:
2024-02-20 18:10 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-20 17:32 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221788
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2024-02-20 08:11 CET/CEST
Service(s) restored: 2024-02-20 10:52 CET/CEST

History:
2024-02-20 10:57 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-20 10:47 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221726
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Gävle

Occured: 2024-02-20 07:45 CET/CEST
Service(s) restored: 2024-02-20 15:28 CET/CEST

History:
2024-02-20 15:35 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-20 13:51 – A hardware fault detected. Replacement unit is being sourced. // Hårdvarufel lokaliserat. Ersättningsutrustning förbereds.
2024-02-20 12:54 – Power work is currently being performed at site. Services will restore when the power work is completed later today. // Det pågår för närvarande ett strömarbete på site. Tjänsterna kommer att återställas när strömarbetet är färdigt senare idag.
2024-02-20 10:47 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-02-20 08:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2221704
Location: Anderslöv
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2024-02-20 04:20 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-20 09:00 CET/CEST

Last update(s):
2024-02-20 04:57 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2221652
Location: Stora Sundby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: 2024-02-19 17:40 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2024-02-19 21:50 CET/CEST

Last update(s):
2024-02-19 20:50 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-19 18:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221578
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2024-02-19 15:56 CET/CEST
Service(s) restored: 2024-02-19 16:08 CET/CEST

History:
2024-02-19 16:08 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-19 16:06 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221540
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde, Trollhättan, Lilla Edet

Occured: 2024-02-19 15:46 CET/CEST
Service(s) restored: 2024-02-19 22:10 CET/CEST

History:
2024-02-20 04:15 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-02-19 22:40 – Services are restored. Awaiting confirmation from sub provider that the outage is solved to close this ticket. // Tjänster återställda. Inväntar bekräftelse från underleverantör att felet är avhjälpt för att klarskriva.
2024-02-19 21:44 – Sub provider informs that they have technician en route to a secondary site to implement a temporary solution. // Underleverantören informerar om att de har en tekniker på väg till en sekundär plats för att implementera en tillfällig lösning.
2024-02-19 19:47 – Technician has arrived on site and has begun troubleshooting. // Tekniker har kommit till plats och har påbörjat felsökning.
2024-02-19 18:33 – We are waiting for technician to arrive to site for troubleshooting. // Vi väntar på att tekniker ska komma till platsen för felsökning.
2024-02-19 16:39 – Technician has been dispatched to troubleshoot on site. // Tekniker har skickats för felsökning på plats.
2024-02-19 16:16 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2024-02-19 16:00 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221520
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Upplands Väsby

Occured: 2024-02-19 14:51 CET/CEST
Service(s) restored: 2024-02-19 16:27 CET/CEST

History:
2024-02-19 16:30 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-02-19 15:29 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221392
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Katrineholm

Occured: 2024-02-19 13:19 CET/CEST
Service(s) restored: 2024-02-19 14:05 CET/CEST

History:
2024-02-19 14:05 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-19 13:30 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221337
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sala

Occured: 2024-02-19 13:08 CET/CEST
Service(s) restored: 2024-02-19 17:39 CET/CEST

History:
2024-02-19 17:24 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2024-02-19 16:51 – Sub provider informs that they have detected a cable fault. Technician has begun splicing the fiber. // Underleverantören informerar om att de har upptäckt ett kabelfel. Tekniker har påbörjat kabelskarvning.
2024-02-19 15:19 – Troubleshooting with our sub provider is still ongoing. // Felsökning med vår underleverantör pågår fortfarande.
2024-02-19 14:02 – Suspected disturbance in our sub provider’s network. Troubleshooting is ongoing. // Misstänkt störning i vår underleverantörs nätverk. Felsökning pågår.
2024-02-19 13:15 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221336
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Strängnäs

Occured: 2024-02-19 11:21 CET/CEST
Service(s) restored: 2024-02-19 17:59 CET/CEST

History:
2024-02-19 18:07 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-19 16:57 – There is still an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är fortfarande ett pågående strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2024-02-19 13:11 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Ticket number: INC2221218
Location: Eskilstuna – Stora Sundby
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: 2024-02-19 09:40 CET/CEST
Estimated Time of Repair: 2024-02-19 18:00 CET/CEST

Status: Troubleshooting in progress
Next update: 2024-02-19 17:00 CET/CEST

Last update(s):
2024-02-19 15:37 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-19 12:09 – Repair work is ongoing. // Reparationsarbetet fortsätter.
2024-02-19 10:29 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221072
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2024-02-19 01:25 CET/CEST
Service(s) restored: 2024-02-19 08:26 CET/CEST

History:
2024-02-19 08:26 – It is determined that it is only cosmetic alarms, no actual outage of services. // Det har kommits fram till att larmen enbart är kosmetiska och ingen faktiskt driftpåverkan har skett.
2024-02-19 05:33 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-02-19 05:21 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221014
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Onsala

Occured: 2024-02-18 17:32 CET/CEST
Service(s) restored: 2024-02-18 20:34 CET/CEST

History:
2024-02-18 22:19 – All services are restored. // Alla tjänster är återställda
2024-02-18 17:52 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2221001
Fault type: Power issue
Description: Multiple customer affecting fault
Location: HILLERSTORP

Occured: 2024-02-18 14:06 CET/CEST
Service(s) restored: 2024-02-18 17:07 CET/CEST

History:
2024-02-18 17:07 – All services are restored. // Alla tjänster är återställda
2024-02-18 14:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220942
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2024-02-18 07:43 CET/CEST
Service(s) restored: 2024-02-18 08:47 CET/CEST

History:
2024-02-18 08:55 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-18 07:52 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220924
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2024-02-18 06:26 CET/CEST
Service(s) restored: 2024-02-18 08:13 CET/CEST

History:
2024-02-18 08:13 – All services are restored. // Alla tjänster är återställda
2024-02-18 06:34 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220901
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrköping

Occured: 2024-02-17 18:09 CET/CEST
Service(s) restored: 2024-02-18 01:08 CET/CEST

History:
2024-02-18 06:39 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-02-17 18:34 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220891
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Nyköping

Occured: 2024-02-17 16:47 CET/CEST
Service(s) restored: 2024-02-19 13:19 CET/CEST

History:
2024-02-19 13:23 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-02-18 14:39 – Troubleshooting is ongoing. // Felsökning fortsätter.
2024-02-17 18:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220878
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trelleborg

Occured: 2024-02-17 13:25 CET/CEST
Service(s) restored: 2024-02-18 13:00 CET/CEST

History:
2024-02-18 17:08 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-18 14:38 – Troubleshooting is ongoing. // Felsökning fortsätter.
2024-02-17 14:01 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220871
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrköping

Occured: 2024-02-17 11:41 CET/CEST
Service(s) restored: 2024-02-17 17:55 CET/CEST

History:
2024-02-17 17:55 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-17 13:52 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220839
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Järfälla

Occured: 2024-02-16 23:36 CET/CEST
Service(s) restored: 2024-02-17 10:09 CET/CEST

History:
2024-02-17 10:18 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-17 09:09 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-02-17 04:12 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220825
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Enköping

Occured: 2024-02-16 20:45 CET/CEST
Service(s) restored: 2024-02-17 13:45 CET/CEST

History:
2024-02-17 13:45 – All services are restored. // Alla tjänster är återställda
2024-02-17 10:51 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-02-16 21:41 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220801
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Vittskövle

Occured: 2024-02-16 17:52 CET/CEST
Service(s) restored: 2024-02-16 20:32 CET/CEST

History:
2024-02-16 21:42 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-16 18:22 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220794
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Nyköping

Occured: 2024-02-16 16:45 CET/CEST
Service(s) restored: 2024-02-17 07:30 CET/CEST

History:
2024-02-17 07:36 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-16 20:22 – A field technician will be ordered to the site for troubleshooting in the morning. // Fälttekniker kommer beställas för felsökning på plats imorgon.
2024-02-16 17:52 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220731
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Torshälla

Occured: 2024-02-16 13:04 CET/CEST
Service(s) restored: 2024-02-16 18:56 CET/CEST

History:
2024-02-16 18:57 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2024-02-16 16:23 – Cable fault detected. Technicians are working on remedying the issue. // Kabelfel lokaliserat. Tekniker arbetar med att avhjälpa felet.
2024-02-16 14:33 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-02-16 14:19 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220712
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Frillesås

Occured: 2024-02-16 11:25 CET/CEST
Service(s) restored: 2024-02-16 21:46 CET/CEST

History:
2024-02-16 21:52 – Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-02-16 21:34 – Power outage in area still active. Power supplier is working on it. // Fortfarande ett pågående strömavbrott i området. Nätägare arbetar med att lösa problemet.
2024-02-16 13:49 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220603
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2024-02-16 10:13 CET/CEST
Service(s) restored: 2024-02-16 10:38 CET/CEST

History:
2024-02-16 11:01 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-16 10:26 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2220541
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Arboga

Occured: 2024-02-16 08:57 CET/CEST
Service(s) restored: 2024-02-16 09:48 CET/CEST

History:
2024-02-16 09:54 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-02-16 09:11 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

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